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ROTH’s Business Continuity Plan Disclosure Statement
Click here to view this statement in pdf format.
ROTH has developed a Business Continuity Plan on how we will
respond to events that significantly disrupt tour business. Since the timing and
impact of disasters and disruptions is unpredictable, ROTH will have to be
flexible in responding to actual events as they occur. With that in mind, ROTH
is providing you with this information on its business continuity plan.
Contacting Us – If after a significant business
disruption you cannot contact us as you usually do at (949) 720-5700, you should
call our alternative number (949) 375-0579 or go to our web site at www.ROTH.com.
If you cannot access us through either of those means, you should contact our
clearing firm, Penson Financial Services, Inc., ("penson") at http://www.penson.com/
for instructions on how you can enter orders, access your funds and other
account related information. The Penson correspondent support group may also be
reached at 214-765-1009.
Our Business Continuity Plan – ROTH plans to quickly
recover and resume business operations after a significant business disruption
and respond by safeguarding our employees and property, making a financial and
operational assessment, protecting the firm’s books and records, and allowing
our customers to transact business. In short, our business continuity plan is
designed to permit our firm to resume operations as quickly as possible, given
the scope and severity of the significant business disruption.
Our business continuity plan addresses: data backup and
recovery; all mission critical systems; financial and operational assessments;
alternative communications with customers, employees, and regulators; alternate
physical location of employees; critical supplier, contractor, bank and
counter-party impact; regulatory reporting; and assuring our customers prompt
access to their funds and securities if we are unable to continue our business.
ROTH’s clearing firm, Penson Financial Services, Inc. backs
up our important records in a geographically separate area. While every
emergency situation poses unique problems based on external factors, such as
time of day and the severity of the disruption, we have been advised by our
clearing firm that its objective is to restore its own operations and be able to
complete existing transactions and accept new transactions and payments as
quickly as possible. Your orders and requests for funds and securities could be
delayed during this period.
Varying Disruptions – Significant business disruptions
can vary in their scope, such as only our firm, a single building housing our
firm, the business district where our firm is located, the city where we are
located, or the whole region. Within each of these areas, the severity of the
disruption can also vary from minimal to severe. In a disruption to only our
firm or a building housing our firm, we will transfer our operations to a local
site when needed and expect to recover and resume business within one day. In a
disruption affecting our business district, city, or region, we will transfer
our operations to a site outside of the affected area, and recover and resume
business within three days. In either situation, we plan to continue in
business, transfer operations to our clearing firm if necessary, and notify you
through our web site www.ROTH.com or our customer emergency number, (949)
375-0579 how to contact us. If the significant business disruption is so severe
that it prevents us from remaining in business, we will assure our customer’s
prompt access to their funds and securities.
For more information – If you have questions about our business
continuity planning, you can contact us at (949) 720-5747 or
kblair@roth.com. |